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ASF @Customer Care Conference & Expo 2018, Bucharest

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Effective networking is an essential part of any business.

Our colleague, Ioana Chereji, Business Development Manager, attended Customer Care Conference & Expo, an event which gathers every spring, for the past 14 years, local and international experts in the customer service area. Artificial Intelligence continues as one of the hottest topics in the customer support world in 2018, however it will not replace humans, yet. The conference, orchestrated by Marketing Insiders Group, was held in Bucharest.

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