Interview with Sebastian Cmak - IT Manager, EOS KSI Polska

Kollecto is an enterprise debt collection system, based on Capone Platform, that enables collection agencies to control, manage and automate all debt collection processes of the company.

1. Since August 2009, EOS KSI Polska has started to use Kollecto as solution for all debt collection activities. What where the objectives you were expecting by implementing Kollecto?

The main objectives expected to result from this implementation were:

• Improving performance of the debt collection by automating of the processes using time lines
• Flexible designing of generated letters
• Validation of data and matching debtors
• High level of security
• Cooperation with Call Centre
• Possibility of local customisation: custom interface (custom actions), locally designed reports, locally designed letter variables, locally designed parts of screens (client forms)

On the 22nd of March 2010, Advantage Software Factory, one of the most important local manufacturers of overdue debt collection and CRM applications, launched a new version of NextReports reporting suite (www.next-reports.com). It includes NextReports Designer, an application for easy creation of reports and charts, and NextReports Server, a software application that allows the publication and distribution of reports to users in the entire organization.

NextReports Designer has reached version 3.0. Here are some of its features:

• improved ergonomics for simplified work procedures
• possibility to create charts based on simple interrogations
• chart publication on server; it helps users to publish charts on a NextReports Server instance, by just one click
• charts available in several formats: bar, pie, line, stacked bar, multiple series
• wizard for fast design of charts
• xml export for reports defined with NextReports
• inserting images in reports
• inserting hyperlinks in reports

Advantage Software Factory, one of the leading local manufacturer of customer relationship management applications, announces the release of the first full service rental of CRM solutions in Romania. The starting version of the service is ready for SMEs, and is called AnytimeMini including the key features used by sales departments for managing sales opportunities and for customer interactions.

AnytimeMini is available starting from 20 Euros per month per user. Gradually, ASF will release the full versions equivalent to AnytimeCRM, AnytimeCRM Professional and Enterprise Edition, for rent, starting at 35 Euros per month per user.

“Renting offers the opportunity to use the key functionalities of the application rapidly, replacing the short term major financial effort with a long term minor one”, considers Marian Stirbescu, Manager Sales & Marketing ASF.

Due to the economic crisis, the number of foreclosure files opened for bad loans has grown at an alarming rate, to more than 500,000. Furthermore, the crush of the real estate market has made it difficult for bank agents to recover loans granted to individuals and companies. On the other hand, town halls all around the country have filed hundreds of thousands of enforcement actions for failure of individuals and trade companies to pay fines and taxes.

In this context, Advantage Software Factory (ASF), a company specialized in overdue debt collection applications and CRM, launches a software application intended to manage large volumes of files and to automate foreclosure proceedings.

The application allows the automatic assignment of files to agents, the identification, evaluation and capitalization of collateral elements, and contains a module for managing salary and bank accounts levies. The software generates letters, communications, notices to the client and to various institutions participating to the foreclosure procedures, automatically, and makes a history of performed operations.

Users shall be provided with a record of published auction ads and shall benefit of a series of reports on cases, by status, on recovered amounts grouped by execution phases and monthly comparative performance summaries, by recovered amounts.