BCR, a member of Erste Group, is the largest financial group in Romania, including universal banking operations (retail, corporate & investment banking, treasury and capital markets), as well as the companies on the leasing market, asset management, private pensions and mobile banking services.
In 2013, BCR became our customer.
BRD – Groupe Société Générale, the second largest bank in Romania, is using Capone Banking for collection activities management since November 2009.
Banca Transilvania is using Capone Banking for collection activities management.
"Implementing Capone Collection System was a milestone for an efficient and automatic collection system in UniCredit Tiriac Bank. We have been working with Capone for few years now, as we appreciate the flexibility of this application, the quality of the technical solutions and the entire support of the ASF team. Capone system allows us to develop collection processes and collaboration with ASF brings us multiple benefits."
Emil Brezan - Head of Credit Support Function Vice-President
"Capone system was embraced by ING Bank about one year and a half ago. This system satisfies our business requirements, helps us to monitor the delinquent portfolio, to offer prompt and accurate information to our clients and to evaluate our debt collection activity. Capone is a flexible platform adaptable to any new collection policy. ASF Team delivers professional and efficient services and they manage to make our job much easier."
Raluca Tarateanu - Retail Collection Manager
"The Capone Collection System is flexible, easy to deal with and allowed us to increase team productivity starting with the first month of use. All improvements of the collection process can be easily configured and monitored. In addition the support team of ASF is always ready to assist in case of need.
We would recommend ASF as a reliable and loyal partner which can provide best system solution for the automation of Debt Collection Management."
Giacomo Volpi - CEO
“Capital Group Kredyt Inkaso started the activity on Romanian Market with the core operational system Capone-Collection Agency. Finding a high professional team as ASF, made the transition and the integrations, much easier and flexible.
ASF TEAM proved once again, that is able to deliver a customized software, multiple filling operations but still easy to use. Thanks to their experience, the special business needs of Kredyt Inkaso were successfully implemented on the Romanian branch Infrastructure.
ASF TEAM, many thanks from Capital Group Kredyt Inkaso.”
Ana-Maria Bildea - Head of Operations
"Capone collection system helps us to manage the collection processes of Finansbank and will enable us to the grow our market share in a safe way by keeping down the bad debt."
Ömer Tetik - Vice President Individual Banking, Cards, Treasury & Financial Institutions
"I have supervised many implementation projects over the years I worked for Credit Europe Bank (in Holland, Romania, and Ukraine) and the project team of ASF was one of the most professional during the project and afterwards during the maintenance of the application. Also the application could handle all our business requests. Compared to other worldwide known applications this was a much better solution as it was as capable as the other applications, in Romanian and much more affordable."
Engin Alaybayoglu - Vice President Retail & SME Credits and Credit Card Operations
Capone Banking helps support bank collection processes.
„Banca Romaneasca has been constantly using Capone for some years now, and we appreciate the flexibility of this application, the technical solutions quality and the support Advantage Software Factory has been offering.“
Serban Aizic - Head of IT & C Division
Capone Banking was implemented for the debt collection department at Alpha Bank.
Unicredit Finance is using Capone Banking for collection activities management since July 2011.
BRD Finance – Groupe Société Générale, the consumer finance division of BRD, is using Capone Banking for collection activities management since October 2011.
"We are very satisfied because now we have a modern and performant Collection System which complies with our business requirements and also gives outstanding benefits to our customers. We consider as outstanding the cooperation with ASF team members that were involved in this project and also their readiness for problem solving. Remarkable results were obtained based on thorough understanding of our business and their ability to incorporate this knowledge into payment collection related functionalities."
Andreea Stanescu - Credit Collection and Accounts Receivable Director
“Capone solution was chosen after a process of acquisition and evaluation of several suppliers present at both domestic and European level. The main factor was given by the proven experience of the supplier on the Romanian market, both in telecom and banking industry, Capone Telco being used by major competitors in the telecom industry."
Radu Dumitru - Corporate Customer Operations Manager
With CaponeBanking implementation, we have succeeded in centralizing all the necessary information we needed for collection purposes, applying personalized treatment for different client segments, having an accurate overview on collection performance through reports and increased automation in our operational business flows. At this moment, our teams are focused only on client direct interactions and all the other collection actions such as letters, SMS or e-mail are automated generated by the system.
Loredana Girovanu - Retail Credit Director at OTP Bank Romania
AnytimeSales is succesfully used for customers and sales management at OTP Bank.
"OTP Bank uses AnytimeSales as its sales management system. AnytimeSales is a dynamic application that allows real-time capitalization of business opportunities."
Lucian Oana - Manager - SME Sales Department
The main software system used by OTP Advisors is AnytimeSales.
In 2012, OTP Advisors became our customer.
Coface Romania, member of Coface Central Europe Holding based in Austria, is the leading provider of integrated credit risk management services in Romania, Debt Collection being a key aspect of their credit risk services.
CaponeAgency helps Coface deliver Debt Collection services in a short time frame and with minimum costs, ensuring customer satisfaction while increasing collection return.
"For EOS KSI Romania (former KSI Kasolvenzia) as collection agency, the collection system is the main operational system. Advantage Software Factory has implemented in just 5 months a new collection system that allowed us to hit our business targets ahead of the schedule. The system helped us a to enhance our services and will contribute to our aim of delivering the best collection services to our clients."
Adrian Boghiu - Managing Director
- EOS KSI Hungary
- EOS Matrix Greece
- EOS KSI Slovakia
- EOS KSI Czech Republic
- EOS KSI Netherlands
- EOS KSI Poland
"Integrating processing activities in CRM has grown the effeciency of our proccessing team and has helped us to monitor team activities from the KIWI Finance network and also the evolution of our partnerships with financial institutions from our portfolio. Response and tracking application times are now measurable and controllable and the ability to manage portfolios and history brings extra value in the process of optimizing and planning activities of the sales force."
Anca Bidian - General Manager
"What attracted us very much to ASF, besides the reputation in the market, was the fact that they had a team that consistently supported us and gave us all the explanations we needed, thus greatly facilitating our adaptation to this database. I think you realize that in a real-estate agency access to information is very important and it made us stronger and much more organized."
Olivia Comaneanu - Market Analyst
The main software system used by CENTURY21 Romania is AnytimeSales.
"Advantage Software Factory has proven to be both the company that has the right product, as well as the one that was willing to adjust the product to our requirements."
Gabriel Alexandru - Vice President
Rompetrol Downstream, a company member of the Rompetrol Group, manages a network of around 430 gas stations at a national level.
Rompetrol is using Capone Banking for collection activities management since 2011.